All warranties for end users must be processed through your retail point of purchase.
All products of Waterway carry warranties. The nature and length of the warranty will depend upon the product and are set forth below:
To the buyer, as the original purchaser, Waterway warrants its products free from defects in materials and workmanship for a period of one year from the date of purchase, if installed by a qualified installer. Parts which fail or become defective during the warranty period, except as a result of freezing, negligence, improper installation of equipment or automatic valving systems, use or care, shall be repaired or replaced, at our option, within 90 days of the receipt of the defective product, barring unforeseen delays.
In-Ground Swimming Pool Variable Speed Pumps carry a 2 year warranty from sale date, with proof of purchase.
Proof of purchase is required for warranty coverage. Warranty registration card must be submitted for applicable products. In the event proof of purchase is not available, the manufacturing date of the product will be the sole determination of purchase date.
To obtain warranty, replacements or repair, defective components or parts should be returned, transportation paid, to the place of purchase. In the event the place of purchase is not applicable Waterway Plastic should be contacted for necessary return instructions. No returns may be made directly to the factory without the express written authorization of Waterway Plastics.
Waterway Plastics shall not be responsible for cartage, removal and/or reinstallation labor or any other such costs incurred in obtaining warranty replacements.
Waterway is not liable for incidental or consequential damages, loss of profit, loss of time, inconvenience and incidental expenses. This warranty is limited and shall be in lieu of any other warranties, expressed or implied, including but not limited to, any implied warranty or merchantability or fitness for a particular purpose. There are no other warranties that extend beyond the description of the face hereof. The liability of Waterway arising out of its supply of said products, or their use, shall not in any case exceed the cost of correcting defects in the products as above set forth.
Although Waterway Plastics provides all information, recommendation, or advice regarding its products in good faith, each user bears full responsibility for making its own determination as to suitability of Waterway's products, recommendations, or advice for its own particular use. Each user must identify and perform all tests and analysis necessary to assure that its finished products incorporating Waterway's parts or products will be safe and suitable for use under end-use conditions. This includes but not limited to verification of exposure to ambient operating conditions, adhesives, foams and any other type chemicals during the assembly or the end use conditions. Due to environmental conditions out of our control, we are unable to warranty discolorations or corrosion on stainless steel parts.
This warranty does not apply if the failure is caused or contributed to by any of the following: improper handling, improper storage, improper installation abuse, unsuitable application of the product, lack of reasonable and necessary maintenance, improper packaging for return, or repairs made or attempted by any other company, which in the judgment of Waterway adversely affects the product's performance and reliability. Waterway reserves the right to change its warranty at any time.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.